Infor CRM Systems supported

Infor CRM is a widely used customer relationship management (CRM) system. The universal connector is a highly specific connection used for the bidirectional synchronization of master data and for transferring and creating document data.

Integrations functions of the Infor CRM Connector

Data between the following modules can be synchronized (example).

• Company
• Person
• Tickets
• Communication
• User specific fields
• All entities that are shared with the web service

Use cases for Infos CRM connector

ERP integration: Connect Infor CRM to different ERP systems and integrate the data and processes of your sales, marketing, and service organization across departments. One benefit is for example giving information regarding the delivery status of certain products by your customer service.

Reporting: Create different reports with targeted queries based on data services, start valuable analyses and make data-driven decisions.

ERP - ERP (tenant): Connect other ERP systems and create a unified data set across company sites.