mfr field service Systems supported

Connector for mfr for consistent business processes

The mfr® Field Service Management Software supports customers to digitize processes and optimize standards. The solution can be used to manage service, installation and maintenance resources easily, digitally and precisely. The connector enables the bidirectional synchronization of master and transaction data.

Functions of the mfr connector

Data can be synchronized for the following objects (extract):

  • companies
  • contacts
  • Invoices
  • Locations
  • Articles

Projects already realized

The connector is used in practice in a large number of installations.

Application scenarios of the mfr connector

Field service solutions are used in a variety of scenarios wehen planning field service employees. This primarily involves the scheduling of resources such as service technicians or sales staff. Scheduling is subject to constant optimization, which requires data to be transferred in real time. In most cases, the orders are created in master data management systems, which are transferred ad-hoc to the field service solution by Syncler. This also applies to the feedback generated in mfr. 



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