Zoho Desk Systems supported

Zoho Desk is a popular help desk software for businesses and offers multi-channel capabilities that help businesses build stronger customer relationships.

Features

A variety of data can be retrieved from the following modules via the API.

  • Tickets
  • Ticket times

Already realized projects

The connector is used in practice in a number of installations and system combinations.

  • Sage 100
  • Zoho CRM
  • Hotfolder

NoCode templates for a quick and efficient configuration of the synchronization processes are available.

Use cases for the Zoho Desk API

  • Transfer of tickets and ticket times to an SQL database
  • Enrichment of ticket data in Zoho Desk with data from the ERP
  • Transferring time recording data to the ERP system


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