Zoho Desk Systems supported
Zoho Desk is a popular help desk software for businesses and offers multi-channel capabilities that help businesses build stronger customer relationships.
Features
A variety of data can be retrieved from the following modules via the API.
- Tickets
- Ticket times
Already realized projects
The connector is used in practice in a number of installations and system combinations.
- Sage 100
- Zoho CRM
- Hotfolder
NoCode templates for a quick and efficient configuration of the synchronization processes are available.
Use cases for the Zoho Desk API
- Transfer of tickets and ticket times to an SQL database
- Enrichment of ticket data in Zoho Desk with data from the ERP
- Transferring time recording data to the ERP system
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