Zoho Desk Systems supported

Zoho Desk is a popular help desk software for businesses and offers multi-channel capabilities that help businesses build stronger customer relationships.

Features

A variety of data can be retrieved from the following modules via the API.

• Tickets
• Ticket times

Already realized projects

The connector is used in practice in a number of installations and system combinations.

• Sage 100
• Zoho CRM
• Hotfolder

NoCode templates for a quick and efficient configuration of the synchronization processes are available.

Use cases for the Zoho Desk API

• Transfer of tickets and ticket times to an SQL database
• Enrichment of ticket data in Zoho Desk with data from the ERP
• Transferring time recording data to the ERP system